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About F.R.R.
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Helping Families
We are a local, family-owned and operated certified Medicaid agency. We care about each and every one of you, clients and support workers alike. Our ultimate goal is to find the perfect match, a support worker that meets the needs of your child, helps them learn, grow, and exceeds your expectations.
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We also aim to provide positive, stable, and highly compensated work opportunities for those who have a passion and drive to help individuals with intellectual and developmental disabilities. We recognize this is a special gift and will do all we can to find the client you are meant to help.
Core Pillars
We provide relief and support for parents and guardians. We offer direct support workers a career that has opportunities for growth, savings and enjoyment.
Connection
Finding the right person for the situation and recognizing that each situation is unique.
Efficiency
Hiring and client onboarding in a timely and orderly manner using the latest technology so parents and guardians get the respite they need as soon as possible.
Quality
Rigorous vetting process for all potential care givers. Pre-start training and continuing education required.
Growth
Helping both the support worker and the clients reach their goals and become their best selves.
Jennifer Card
Executive Director
I am excited to bring my skills and experience from years in the adult education realm to this agency. I love working with children, youth and adults - helping them become the very best version of themselves. I have a daughter with autism and am grateful for the perspective having an autistic daughter and several nieces and nephews who are on the spectrum has given me to better understand the kind of support that is needed for them and their families.
My passions include raising three beautiful, strong, intelligent daughters, hiking, reading, camping, traveling, and now, owning and running a business. Building this business is an opportunity to do good while learning new skills - another one of my passions :) Thank you for giving us the opportunity to be a part of your family in this special way.
Meet the rest of the team
Maida Jaimes
Client Relations Specialist
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maida@familyreliefresources.com
503-344-8597
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Maida specializes in client communication and connecting DSPs and clients. She has a lot of experience working as a DSP herself. Maida is also bilingual and does all the translation for our Spanish speaking employees.
Katie Apezteguia
HR Manager
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katie@familyreliefresources.com
503-344-7731
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Katie is FRR's HR manager. That includes handling all onboarding, benefit questions, employee relations, and much more.
Scott Caputo
Billing and Payroll Manager
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timesheets@familyreliefresources.com
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Scott is our numbers guy! He is the person to contact if you have any questions about payroll, billing or timesheets. He can send you a report of your current hours for the month, your past paystubs, or will fix or enter missed shifts.
Tifany Pledger
Training & Reporting Specialist
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tifany@familyreliefresources.com
971-381-0170
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Tifany handles all reporting requirements, including progress notes and Quarterly Progress Reports, as well as trainings and continuing education. She also makes sure we have up to date Implementation Plans and Risk Protocols for all of our clients.
Kelsey Allred
Recruiting Manager
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kelsey@familyreliefresources.com
971-570-4757
Kelsey manages all recruiting, including interviewing, job posting, and connecting DSP candidates to potential clients.
Emma Sadle
Office Administrator​
emma@familyreliefresources.com
971-570-4337
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Emma helps with many different areas as needed. She is bilingual as well and helps Maida assist with translation and communication with our Spanish-speaking clients and DSPs.
Beth Wilcox
Employment Services Manager​
employment@familyreliefresources.com
971-419-1762
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Beth manages our Employment Services. As of Jan. 1st, 2024, FRR expanded our licensing to include Supported Employment Services. Beth takes on brokerage funded Employment contracts, provides direct services to clients under them, and is currently working to get us approved to provide Vocational Rehabilitation Employment funded services to our clients as well.
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